Kamala loving, program operations coordinator

Kamala is the first point of contact for Applicants with files ready to submit. Email Notifications will be sent out to Registered MyHouseKeys users with updates on housing opportunities.

mandy israde, processor and program operations manager

Mandy helps cities get their program infrastructure up and running. This includes Application Forms and Processes, Policies, and Procedures. In her present role, Mandy also assists to screen files for eligibility before they are submitted to underwriting.

kathie wells, program compliance manager and program underwriter

Kathie helps cities navigate the compliance requirements to build out the guidelines that determine eligibility of households and to help make sure there are clear policies for those occupying program housing units. In her present role, Kathie serves as the lead underwriter.

abraham valle, program relationship manager

As Program Relationship Manager, Abraham leads the onboarding efforts as we get new cities on the HouseKeys platform and ensures successful outcomes throughout the program life cycle. Abraham also leads our orientation and education classes for new applicants. In addition to working to get new clients and applicants into the system, he leads our customer service efforts and serves as a point of contact to troubleshoot when issues arise.

katarina marusic, assistant program asset manager

Katarina leads our marketing and sales efforts in our real estate markets and ensures that we get the word out to prospective housing applicants and real estate professionals. While Katarina primarily works in our homeownership division, she works alongside property managers to coordinate site visits and open houses.

christina enriquez, program asset manager

Role Description